Health and Safety
Absences and explanations
If your child cannot attend school, let the school know as soon as possible via the Itaca platform (the web app or mobile app). You can also message the class teacher on WhatsApp, but the official absence record always goes through Itaca.
Keep any medical certificates — if absences become frequent, the school may ask for them.
Contagious illness
If your child has symptoms, it is best to keep them at home. As a general rule:
- Fever: do not return to school until they have been fever-free for 24 hours without medication.
- Conjunctivitis, gastroenteritis, chickenpox and other contagious conditions: wait until the doctor says they can return, or until symptoms have fully cleared.
- Let the class teacher know if the diagnosis is something that may affect the rest of the class (chickenpox, impetigo, nits, etc.).
To be confirmed with the school. Check at the office or with your child’s tutor. The exact return-to-school procedure after contagious illness may be set out in the school’s health plan.
Dental check-up (oral health programme)
The Valencian regional health authority (Conselleria de Sanitat) offers a free dental check-up for children aged 5 (final year of nursery). The check-up takes place at the school itself.
- Parents must sign an authorisation form which is given out at the start of term.
- The check-up is carried out by external health staff.
- If you do not receive the form or have any questions, ask at the school office.
Medication at school
The school cannot administer medication to pupils as a general rule. If your child needs to take prescribed medication during school hours:
To be confirmed with the school. Check at the office or with your child’s tutor. Speak directly with the school management to find out the specific procedure. You will need to provide medical documentation and complete an authorisation form.
Never leave medication in your child’s bag without informing the school first.
Weather warnings
When the Spanish Met Office (AEMET) issues an orange or red alert for adverse weather (rain, wind, extreme heat), La Eliana Town Council may suspend outdoor activities.
- Outdoor after-school activities are suspended on an orange warning. This is a Town Council rule.
- Normal lessons inside the school building continue as usual unless the school or regional authority says otherwise.
- If in doubt, check the school’s official channels (Web Família, circulars) or the Town Council announcement.
Teacher strikes
When there is a teacher strike, the school remains open with minimum services:
- Attendance is voluntary for pupils, but any absence is automatically justified.
- No new content is taught that day.
- The canteen operates normally.
- The school will communicate in advance what minimum services are guaranteed.
Pick-up authorisations
At the start of the year, parents should:
- Update their contact phone numbers in Itaca and on the school’s forms.
- Sign the pick-up authorisations, indicating which people (besides parents) are authorised to collect their child.
If anything changes during the year (a new authorised person, change of custody arrangements, etc.), let the class teacher and the school office know in writing as soon as possible.
The school will not release a child to an unauthorised person, even if they are a family member. Keep authorisations up to date at all times.